Personalization Agent โ€” Included in Experience Platform

Personalization
your team can
actually run.

Describe a campaign in plain language, pick who sees it, and schedule the window โ€” live on your Storefront NEXT storefront without a data team or an enterprise suite.

CampaignsNew campaign
CampaignAudienceSurfaceWindowStatus
Black Friday โ€” returning shoppersReturning visitorsPersonalization bannerNov 27, 2026 12:00 AM CT โ€” Nov 30, 2026 11:59 PM CTScheduled
New arrivals โ€” first-time visitorsFirst-time visitorsHomepage bannerNov 29, 2026 12:00 AM CT โ€” Dec 2, 2026 11:59 PM CTScheduled
Free shipping โ€” weekend boostAll visitorsAnnouncement barDec 6, 2026 12:00 AM CT โ€” Dec 7, 2026 11:59 PM CTScheduled
ALTAโšฒ ๐Ÿ›
๐Ÿšš Free shipping this weekend โ€” orders $75+
Returning visitorWelcome back

Black Friday is here.

20% off
outerwear

Campaign โ†’ Audience โ†’ Storefront experience
โ€” The problem

Enterprise personalization suites cost more than your whole stack and need a data-science team.

Homegrown hacks mean a developer ticket for every audience change.

Campaigns that launch but never end, because nobody remembers to turn them off.

โ€” How it works

One sentence to storefront.

Describe the campaign, choose the audience, set the window โ€” the Agent handles the rest. Here's the whole journey of one campaign.

Returning visitors see the loyalty banner through Sunday.
1

Describe it

Tell the Agent the campaign in plain language โ€” "returning visitors see the loyalty banner through Sunday" โ€” and it builds the campaign.

Returning visitors
Everyone
New visitors
Returning visitors
VIP customers
2

Target simply

Segments you can explain in a sentence โ€” new visitors, returning visitors, everyone. When campaigns overlap, priority decides. No black-box audiences.

StartNov 27, 202612:00 AM CT
EndNov 30, 202611:59 PM CT
Site timezoneAmerica/Chicago (CT)
3

Schedule the window

A start AND an end, in your site's timezone. Campaigns activate on time and expire on time โ€” nothing runs forever by accident.

4

It's live.

Nov 27, 12:00 AM in your site's timezone โ€” the returning visitor sees it. No deploy, no ticket, no one awake.

ALTA
Returning visitorWelcome back

Black Friday is here.

20% off outerwear

โ€” The orchestration moment

It ends when
the sale ends.

The promotion expires Sunday midnight, the content swaps Monday 6AM, and the campaign deactivates itself in between โ€” all staged in one place, all visible in one Queue.

Preview the whole sequence on any future date with Preview Future โ€” complete, included in Experience Platform.
Queue
WhenEventDetailsStatus
Nov 30, 2026Sun 11:59 PM CT
CONTENT PUBLISHBlack Friday ends โ€” hero swaps to new arrivalsScheduled
Dec 1, 2026Mon 6:00 AM CT
CAMPAIGN STARTNew arrivals โ€” first-time visitorsScheduled
Dec 1, 2026Mon 6:05 AM CT
CAMPAIGN ENDBlack Friday โ€” returning visitorsScheduled
โ€” Surfaces

Six places to meet your shopper.

Campaigns render on dedicated storefront surfaces โ€” designed, responsive, on-brand out of the box. Pick the surface when you create the campaign.

๐Ÿšš Free shipping this weekend
ALTA
Announcement bar

The strip above everything. Sitewide reach, one sentence.

All visitors
ALTA
Welcome back20% off outerwear
Personalization banner

The homepage moment. Full-width, image-led, per-segment.

Returning visitors
ALTA
Mega menu promo

The promo card inside your navigation flyout, swapped per audience.

VIP customers
ALTA
PLP banner

A campaign tile placed inside the product grid at the position you choose.

First-time visitors
ALTA
PDP badge

A message on the product page itself: launch, low-stock, member pricing.

Returning visitors
ALTA
Add $25 more for free shipping
Cart message

The nudge at the moment of decision: threshold offers, shipping reminders.

All visitors
โ€” On the roadmap
Block-level personalization

Any Blueprint block, from a hero to an FAQ, resolving to different content per segment.

Campaign version history

What goes live is frozen at schedule time.

โ€” How you get it

One platform. One decision.

The Personalization Agent isn't sold separately โ€” it arrives with the Experience Platform.

Most popular

Experience Platform

$1,500$900/mo
Founding rate ยท first 10 merchants
  • Commerce Ace CMS
  • Personalization Agent
  • Preview Future โ€” complete
  • Priority support
Book a walkthrough โ†’

Founding rate $900/mo for the first 10 merchants.

Intelligence Platform ยท $2,000/moAdds all six Business Manager Agents.
Experience Platform ยท $1,500/moPersonalization begins here.
โšก Personalization AgentPreview Future โ€” completeCampaigns in the Queue
Commerce Ace CMS ยท $800/moYour content, scheduled and previewed.

Already on CMS? Personalization campaigns begin at Experience.

FAQ

Personalization Agent

Segments you can explain in a sentence โ€” new visitors, returning visitors, everyone. When campaigns overlap, priority decides.

Personalization without
the personalization project.